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Our employees are the keepers of your buildings - and of our organization. We recognize their immense value and tailor our systems to recruit, train, manage, and cherish their hard work with excellence.
Our Key Performance Indicators (KPIs) are goals carefully set for each position at Imperial. They serve the purpose of:
Establishing the Imperial model of excellence.
Determining what practical tasks and results reflect the fulfillment of our excellence standard.
Giving Specialists a clear picture of what is expected from them and a clear path to achieve it.
Holding each Imperial employee accountable.
Recognizing the exceptional performance of hardworking Specialists and promoting an exciting bonus structure
Creating metrics that generate best practices and enforce our continuous improvement policy.
Employees are evaluated based on our Principles of Communication, Dependability & Consistency.
KPIs are measured quarterly.
Every year we hold the Awards Event to celebrate the great achievements of our Specialists.
OUR COMMITMENT TO OUR TEAM RESULTS IN:
RELIABLE, TRUSTWORTHY, AND DEDICATED PROFESSIONALS. OUR HIRING SYSTEM ALLOWS EXCEPTIONAL INDIVIDUALS TO JOIN OUR TEAM.
OUR EMPLOYEES ARE OUR MOST VALUABLE ASSET
Just like diamonds. So when we find them, we make sure that we keep them.